Frequently Asked Questions
Everything you need to know about shopping with Glicks Furniture Australia.
Where does Glicks Furniture deliver to?
We offer nationwide shipping across Australia. Shipping costs are calculated at checkout based on your location and the size of the items in your order. For local Sydney customers, we also offer a convenient 'Click & Collect' option from our Alexandria showroom.
Are your designer replica pieces high quality?
Absolutely. At Glicks, we pride ourselves on sourcing premium materials and working with skilled manufacturers to ensure our replica furniture meets high standards of durability, comfort, and aesthetic accuracy to the original designs.
What is your return policy?
We want you to love your new home additions. If you change your mind, we offer a 7-day return policy for most items in their original packaging and condition. Please note that return shipping costs are the responsibility of the customer and certain exclusions apply to clearance items.
Do you offer any warranties on your furniture?
Yes, all our furniture comes with a standard 12-month manufacturer's warranty against defects in materials and workmanship. This ensures peace of mind with every purchase you make for your home or office.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express. For your convenience, we also offer flexible payment solutions such as Afterpay and Zip Pay, allowing you to style your home now and pay later.
Can I see the furniture in person before buying?
Yes! You can visit our expansive showroom located in Alexandria, NSW. Our experienced team is on hand to help you test our sofas, chairs, and tables to ensure they are the perfect fit for your space.